Make people feel valued with little memories
Last Tuesday, I ran into Lucy at the coffee shop, whom I hadn’t seen in months. She lit up when…
Communication Hacks
The 30-Second Rule to Win Every Conversation
Across the room stood Martin, a guy from accounting whom everyone crowded around. Martin, who wore mismatched socks and laughed…
How to make someone feel seen and heard
I once watched my six-year-old nephew have a complete meltdown over a broken toy car. His parents tried everything: they…
The circle of hell test
For years, I failed the circle of hell test without even knowing it existed. I’d see someone hovering at the…
How to do difficult conversations
We’ve all been there. The knot in your stomach as you wait for a meeting you know will be unpleasant.…
Use “I feel” statements for better relationships
You know that sinking feeling when a conversation with your partner veers into the “You always…” zone? Maybe you’re dishing…
How to argue using the RISA framework
The RISA framework is a 4-step method from a two-time world debate champion. Transforms arguments from confrontations you try to…
The Assist-to-Steal ratio in conversations
Truly listening to others has become a rare and valuable skill. Many of us fall into the trap of letting…
8 phrases to show empathy and strengthen your relationships
Emotional intelligence is the secret sauce that allows us to navigate complex emotions, build meaningful connections, and thrive personally and…
The 4-way test for better communication
A simple yet powerful framework can help us navigate conversations with greater skill and care. By applying the 4-Way Test…
- « Previous
- 1
- 2
- 3
- Next »