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Communication Hacks

How to do tough conversations

How to do difficult conversations

    We’ve all been there. The knot in your stomach as you wait for a meeting you know will be unpleasant. The racing heart and sweaty palms as you try to find the right words. The sinking feeling as a conversation goes off the rails despite your best efforts. Difficult conversations are unavoidable, but for most… Read More »How to do difficult conversations

    8 phrases to strengthen your relationships

    8 phrases to show empathy and strengthen your relationships

      Emotional intelligence is the secret sauce that allows us to navigate complex emotions, build meaningful connections, and thrive personally and professionally. While some might believe that emotional intelligence is an innate gift, the truth is that it can be cultivated and strengthened through the power of language. When used consistently and authentically, certain phrases can… Read More »8 phrases to show empathy and strengthen your relationships

      The 4-way test for better communication

      The 4-way test for better communication

        A simple yet powerful framework can help us navigate conversations with greater skill and care. By applying the 4-Way Test to our interactions, we can cultivate more meaningful connections, build trust, and achieve better outcomes in both personal and professional spheres. The 4-Way Test, originally developed by Herbert J. Taylor to guide ethical decision-making in… Read More »The 4-way test for better communication

        Get rid of your um's and ah's hack

        How to get rid of your um’s and ah’s

          One simple technique in public speaking can significantly impact your ability to captivate and engage your audience: the purposeful pause. By strategically incorporating well-timed moments of silence into your speech, you can eliminate the overuse of filler words like “um,” “ah,” and “you know,” which often creep into our language when we’re feeling nervous or… Read More »How to get rid of your um’s and ah’s

          The HEAR technique for solving conflicts

          The HEAR technique for better communication and solving conflicts

            Conversational receptiveness is a communication approach that involves using specific words, phrases, and techniques to demonstrate engagement with and understanding of the other person’s perspective during a conversation, particularly in situations of disagreement or conflict. It aims to create a more open, respectful, and productive dialogue by focusing on listening, acknowledging the other person’s viewpoint,… Read More »The HEAR technique for better communication and solving conflicts

            Affirmation - Listening - Communication hack

            Affirmation: Validating Experiences and Strengthening Connections

              When someone shares their problems or struggles with you, offering advice or solutions is tempting. However, sometimes, they need simple affirmation—a recognition and validation of their experiences and emotions. Using the affirmation hack, you can create a supportive environment that allows the person to feel heard and understood. Imagine your friend confides in you about… Read More »Affirmation: Validating Experiences and Strengthening Connections