Durante anos, fui reprovado no teste do círculo do inferno, mesmo sem saber que ele existia. Eu via alguém pairando à beira de uma conversa, claramente querendo participar, e não fazia nada. Eu continuava conversando, fingindo não notar o meio sorriso estranho e o peso que ele estava mexendo. Eu dizia a mim mesmo que atrair estranhos para o nosso bate-papo em grupo não era... Leia mais "O teste do círculo do inferno
We’ve all been there. The knot in your stomach as you wait for a meeting you know will be unpleasant. The racing heart and sweaty palms as you try to find the right words. The sinking feeling as a conversation goes off the rails despite your best efforts. Difficult conversations are unavoidable, but for most… Leia mais "How to do difficult conversations
You know that sinking feeling when a conversation with your partner veers into the “You always…” zone? Maybe you’re dishing those statements out yourself, watching your loved one’s face fall with each accusation. I’ve been on both sides of that interaction. And let me tell you, it never ends well. I certainly made my share… Leia mais "Use “I feel” statements for better relationships
For most of my life, I thought arguing was about proving I was right. I’d latch onto my viewpoint with a death grip, using every rhetorical trick to defend it. Evidence that contradicted my stance? Brushed aside. Holes in my logic? Hastily patched. The other person’s perspective? Dismissed with a wave. I argued to win,… Leia mais "How to argue using the RISA framework
Truly listening to others has become a rare and valuable skill. Many of us fall into the trap of letting our minds wander during conversations, missing out on important information and failing to make genuine connections. By learning to listen actively and intentionally, we can transform our relationships and become more effective communicators. The key… Leia mais "The Assist-to-Steal ratio in conversations
Emotional intelligence is the secret sauce that allows us to navigate complex emotions, build meaningful connections, and thrive personally and professionally. While some might believe that emotional intelligence is an innate gift, the truth is that it can be cultivated and strengthened through the power of language. When used consistently and authentically, certain phrases can… Leia mais "8 phrases to show empathy and strengthen your relationships
A simple yet powerful framework can help us navigate conversations with greater skill and care. By applying the 4-Way Test to our interactions, we can cultivate more meaningful connections, build trust, and achieve better outcomes in both personal and professional spheres. The 4-Way Test, originally developed by Herbert J. Taylor to guide ethical decision-making in… Leia mais "The 4-way test for better communication
Uma técnica simples para falar em público pode afetar significativamente sua capacidade de cativar e envolver o público: a pausa proposital. Ao incorporar estrategicamente momentos de silêncio oportunos em seu discurso, você pode eliminar o uso excessivo de palavras de preenchimento, como "hum", "ah" e "você sabe", que muitas vezes se infiltram em nossa linguagem quando nos sentimos nervosos ou... Leia mais "Como você pode se livrar de seus hum's e ah's
Conversational receptiveness is a communication approach that involves using specific words, phrases, and techniques to demonstrate engagement with and understanding of the other person’s perspective during a conversation, particularly in situations of disagreement or conflict. It aims to create a more open, respectful, and productive dialogue by focusing on listening, acknowledging the other person’s viewpoint,… Leia mais "The HEAR technique for better communication and solving conflicts
When someone shares their problems or struggles with you, offering advice or solutions is tempting. However, sometimes, they need simple affirmation—a recognition and validation of their experiences and emotions. Using the affirmation hack, you can create a supportive environment that allows the person to feel heard and understood. Imagine your friend confides in you about… Leia mais "Affirmation: Validating Experiences and Strengthening Connections
