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Communication

8 phrases to strengthen your relationships

8 phrases to show empathy and strengthen your relationships

    Emotional intelligence is the secret sauce that allows us to navigate complex emotions, build meaningful connections, and thrive personally and professionally. While some might believe that emotional intelligence is an innate gift, the truth is that it can be cultivated and strengthened through the power of language. When used consistently and authentically, certain phrases can… Read More »8 phrases to show empathy and strengthen your relationships

    The 4-way test for better communication

    The 4-way test for better communication

      A simple yet powerful framework can help us navigate conversations with greater skill and care. By applying the 4-Way Test to our interactions, we can cultivate more meaningful connections, build trust, and achieve better outcomes in both personal and professional spheres. The 4-Way Test, originally developed by Herbert J. Taylor to guide ethical decision-making in… Read More »The 4-way test for better communication

      Get rid of your um's and ah's hack

      How to get rid of your um’s and ah’s

        One simple technique in public speaking can significantly impact your ability to captivate and engage your audience: the purposeful pause. By strategically incorporating well-timed moments of silence into your speech, you can eliminate the overuse of filler words like “um,” “ah,” and “you know,” which often creep into our language when we’re feeling nervous or… Read More »How to get rid of your um’s and ah’s

        The HEAR technique for solving conflicts

        The HEAR technique for better communication and solving conflicts

          Conversational receptiveness is a communication approach that involves using specific words, phrases, and techniques to demonstrate engagement with and understanding of the other person’s perspective during a conversation, particularly in situations of disagreement or conflict. It aims to create a more open, respectful, and productive dialogue by focusing on listening, acknowledging the other person’s viewpoint,… Read More »The HEAR technique for better communication and solving conflicts

          Affirmation - Listening - Communication hack

          Affirmation: Validating Experiences and Strengthening Connections

            When someone shares their problems or struggles with you, offering advice or solutions is tempting. However, sometimes, they need simple affirmation—a recognition and validation of their experiences and emotions. Using the affirmation hack, you can create a supportive environment that allows the person to feel heard and understood. Imagine your friend confides in you about… Read More »Affirmation: Validating Experiences and Strengthening Connections

            Pleasing, not proving - Listening - Communication hack

            Pleasing, Not Proving: Fostering Understanding and Connection

              When conversing with others, especially when discussing problems or differing opinions, it’s easy to fall into the trap of trying to prove your point. However, this approach can lead to a breakdown in communication and understanding. Instead, try using the pleasing, not proving hack, which focuses on discovering and appreciating the other person’s perspective. Imagine… Read More »Pleasing, Not Proving: Fostering Understanding and Connection

              The gentle inquiry - Listening - Communication hack

              The Gentle Inquiry: Encouraging Deeper Communication and Understanding

                When someone shares a personal problem or concern with you, you must show that you’re actively engaged in the conversation. One effective way to do this is through gentle inquiry, which involves asking open-ended questions that encourage the speaker to explore their thoughts and feelings more deeply. Imagine your friend confides in you about a… Read More »The Gentle Inquiry: Encouraging Deeper Communication and Understanding